Use the Idea Comindo client portal for billing, service records, and support requests.

1. Open https://portal.ideacomindo.com/.
2. Log in with your client account.
3. Open Support and create a ticket.
4. Include the affected domain, what you were trying to do, the exact error message, and screenshots when available.

For urgent website or email issues, mention the business impact in the ticket so the support team can prioritize correctly.