Knowledge Base

How to create and restore a website backup

You can create a backup for a website from the hosting panel. Backups are useful before updating an application, changing PHP, installing a plugin, or making a large file change.

  1. Open https://cyber.ideacomindo.com:8090 and sign in.
  2. Open Backups.
  3. Choose Incremental Backups or Create Backup.
  4. Select your website and choose the content to include, such as website files, databases, or email data.
  5. Choose the available local destination and start the backup.
  6. Wait until the backup status shows that it has finished.

To restore an incremental backup, open Backups, choose Restore Backup, select your website, open its restore points, and choose Restore. A restore can overwrite newer files or database data, so confirm the backup date before continuing.

If you need a full-account restore, an older restore point, or help deciding what to restore, contact Idea Comindo support through the client portal.

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